The RCVM@OVC program is currently founded on five avenues of research in relationship-centred veterinary medicine:

Veterinarian and kid checking dog's heartbeat

Clinical Communication

Clinical Communication is at the heart of veterinary medicine. Effective communication increases client adherence to veterinary advice, enhances satisfaction in the service relationship for both clients and veterinarians, and improves the welfare of animals. (More…)

4 veterinarians performing surgery on an animal

Team-Based Veterinary Care

Team-Based Veterinary Care is critical for optimal team functioning and well-being within veterinary teams. Any effort to relieve the pressure of bourgeoning caseloads, the workforce shortage, and client expectations requires a team-based approach to support efficient and sustainable veterinary medicine. (More…)

Person shaking hands with a virtual hand, poking out of the computer screen

Virtual Care

Virtual care offers the veterinary profession another avenue to support the veterinary-client relationship. Understanding where, how, and when virtual care can be used to support the delivery of client services and patient care is important for its adoption in veterinary medicine. (More…)

Veterinarian holding puppy in their arms

Accessing Veterinary Care

Accessing Veterinary Care for a pet is critical to the pet’s well-bring. Access is affected by the manner in which veterinarians communicate to pet owners the value and features of care options. (More…)

Veterinarians holding and petting a tabby cat

Veterinary Training

Evidence-based training prepares veterinary professionals to engage with clients in a relationship-centred manner. This component of training is critical to optimal outcomes in veterinary medicine. (More…)

“Establishing an understanding of the current state of relationships in veterinary medicine is an integral step in creating evidence-based best practices and supporting positive outcomes for veterinary professionals, clients, and pets.”
Dr. Kat Sutherland, PhD