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Latest resource from the RCVM@OVC team, designed to engage clients during pet’s exam
Another recent resource from the RCVM@OVC team designed to strengthen clinical communication skills in veterinary practice
Co-written by RCVM@OVC member Dr. Jason Coe and collaborator Dr. Jane Shaw
Offered in this resource:
For more information:
“Those who read this book and put the simple yet powerful tools inside to use will find stronger connections, greater engagement and commitment, and a deeper sense of meaning in their day-to-day work both with clients and team members. As a veterinary consultant, I’ll be referencing these lessons in my daily work and recommending this book to everyone I encounter.”
~ Amazon
Other RCVM@OVC resources: Click any image to read.
Infographics
Impact of Relational Coordination on Veterinary Teams
Describing the Value of Veterinary Care Online
Clients prefer collaborative decision-making regardless of appointment type
Emphasizing life expectancy to combat cat and dog pet obesity
Using discrete choice methods in veterinary research to determine preferences
Workplace psychosocial factors and veterinary employees’ commitment to their hospital
To see more Infographics, click here .
Articles in Canadian Vet Practice magazine
Fall 2024 (see p. 13: Motivating clients to act on weight management: what information is needed in conversations with the pet parent)
Summer 2024 (see p. 10: Burden transfer and its effect on veterinary team members)
Winter 2024 (see p. 6: Veterinarians and clients at odds about how value is perceived)
Spring 2023 (see p. 8: Veterinary technicians contribute to shared decision-making)
Winter 2023 (see p. 9: Weighty conversations – discussing a pet’s weight with your client)
Summer 2022 (see p. 12: The Talking Physical Exam)
To see more articles in Canadian Vet Practice magazine, click here .
Articles in Best Friends magazine, of the Ontario Veterinary College Pet Trust
Fall 2022/Winter 2023 (see p. 12: From Nose to “Tale”)
Spring/Summer 2022 (see p. 8: Your Pet, Your Vet and You)
Podcasts and Webinars
Vet Sessions Podcast, Mar. 2025: Developing communication skills for veterinary practice with Dr. Jane Shaw & Dr. Jason Coe
Vet Sessions Podcast, Feb. 2025: Value matrix with Dr. Jason Coe
Veterinary Vertex Podcast, Dec. 2024: Boosting veterinary client engagement with benefit-focused communication
VETgirl Webinar, Dec. 2024: “Yes, we can!” Chatting spectrum of care, options, & cost with your clients
VETgirl Podcast, Nov. 2024: Putting communication skills into veterinary practice: Part 2
College of Veterinarians of Ontario Podcast, July 2024: The impact of spectrum of care on practice
To see more Podcasts and Webinars, click here .
Symposia and Workshops
ICCVM Pre-Conference
Research Symposium in Veterinary Communication, July 2021
Interested in reading RCVM@OVC publications associated with the above resources?
Please visit our Publications page.
“Sharing knowledge to better ourselves, our practice, and our pets is part of the gift of providing care.”
